- FPS Simply use the scanner of “FPS” mobile application to scan the unique “FPS” QR code printed on the payment notice to proceed the transaction. The unique QR code has linked to the customer number and the amount payable, please verify the information and click “Confirm” to complete the payment.
- Make the crossed cheque payable to ” Hongkong Storage” and include the customer’s number on the back of the cheque and mail it together with the first half of the payment notice to: Hongkong Storage, G.P.O. Box 521, Hong Kong
As it takes at least three working days to process the transaction, we kindly remind customers to pay as soon as possible. No cash or post-dated cheques will be accepted.
- In Person
Payment can be made by cash, cheque, EPS, credit card (including Visa, MasterCard, American Express and UnionPay), Alipay HK, Alipay, Octopus, PayMe or WeChat during office hours at our Tin Hau Service Centre.
Please click here for address and office hours.
- Autopay
Payments is made by direct transfer from your designated bank account or credit card within 7 days from payment due date.
To enroll, please call our customer service hotline：3602 7722。
- PPS
“PPS” users can make payment by calling 18033 (merchant number 9237) or pay by PPS online service (http://www.ppshk.com) or via the smartphone application “PPS on Mobile”. For enquiries, please call PPS Hotline at 2311 9876.
- Online Credit Card Payment*
Multiple banks have provided online banking services for Hongkong Storage customers. You can simply pay by credit card through online banking. Simply log on to the website and you can enjoy the convenience of online payment anytime, anywhere. For more information, please contact the relevant banks.
| Bank | Bank Account | Credit Card |
| AEON Credit Service (Asia) Co. Ltd | — | Y |
| Bank of China | — | Y |
| Bank of Communications | Y | Y |
| China Construction Bank | Y | Y |
| Chong Hing Bank | Y | Y |
| Citibank | Y | Y |
| CITIC Ka Wah Bank | Y | Y |
| Dah Sing Bank | Y | Y |
| DBS Bank | Y | Y |
| Fubon Bank | Y | Y |
| Hang Seng Bank | — | Y |
| HSBC | — | Y |
| Mevas Bank | Y | Y |
| The Bank of East Asia | Y | Y |
| Shanghai Commercial Bank | Y | Y |
| Standard Chartered Bank | Y | Y |
| Wing Hang Bank | Y | — |
| Wing Lung Bank | Y | Y |
*For reference only. Customer’s payment may be settled through Internet banking services offered. Please check with your bank for further details.
Important Notes on Payment Advice
- The customer payment notice is a combination of the storage bill and invoice, so there is no separate invoice. The payment record will be reflected in the next payment notice and no separate receipt will be issued.
- The monthly storage fees, deposits, etc., and transportation or other charges arising from changes in storage after the cut-off date will be reflected in the next payment notice to be issued to the customer, and the customer is requested to make payment in accordance with the amount payable in this payment notice.
- All enquiries or disputes in respect of any accounts shall be addressed to the Company within one month from the date of the payment notice, failing which they shall be deemed to be correct.
Customer Service Online Enquiry: Please click here
Customer Service Department Number: 3602 7722
